14-day money-back guarantee
If a purchase is not right for you, request a refund within 14 days of the payment and we return the full amount, no questions asked. This covers the first payment of Pro monthly or yearly, Pro lifetime, the 7-day pass, and anything bought under our earlier pricing.
How to request a refund
- Open the refund form and enter the e-mail address of your account.
- Optionally tell us why; it helps us improve, but the refund is granted either way.
- We issue the refund through Stripe within two business days and confirm by e-mail.
- Your bank returns the funds to your original payment method, usually within 5–10 business days.
Cancelling a subscription
Cancel at any time from your account page, in two clicks. The plan stays active until the end of the period you paid for and nothing more is charged. Forgot to cancel before a renewal you did not want? Tell us within 14 days of the renewal and we refund it.
After 14 days
After the guarantee period, payments are non-refundable. If you believe you were charged in error, contact us: we handle these case by case and lean towards refunding.
Duplicate or accidental purchases
Charged twice? Let us know and we will refund the duplicate payment.
After a refund
The refunded purchase stops: a refunded subscription is cancelled, and a refunded lifetime purchase or pass is removed from your account.
Contact
Use the refund form, or the contact form for anything else.